Website Privacy Policy

Last Updated  September 17, 2024

CS MH, Inc. (“CS MH”, “we”, or “us”) is a mental health care company that delivers high quality therapy services.  We provide one or more applications that connect users to care coordinators and experienced mental health professionals (the “Application”). We also operate a website (the “Site”) to promote our services. In this Privacy Policy, we refer to the Site and Application together as the “Services.“

This Privacy Policy explains how we collect, use, and share personal information about visitors to our Site.

CS MH, Inc. (“CS MH”, “we”, or “us”) is a mental health care company that delivers high quality therapy services.  We provide one or more applications that connect users to care coordinators and experienced mental health professionals (the “Application”). We also operate a website (the “Site”) to promote our services. In this Privacy Policy, we refer to the Site and Application together as the “Services.“

This Privacy Policy explains how we collect, use, and share personal information about visitors to our Site.

CS MH, Inc. (“CS MH”, “we”, or “us”) is a mental health care company that delivers high quality therapy services.  We provide one or more applications that connect users to care coordinators and experienced mental health professionals (the “Application”). We also operate a website (the “Site”) to promote our services. In this Privacy Policy, we refer to the Site and Application together as the “Services.“

This Privacy Policy explains how we collect, use, and share personal information about visitors to our Site.

Website Information

This section describes how we collect, use, and share personal information relating to visitors to our Site who do not sign up to use the Application.

This section describes how we collect, use, and share personal information relating to visitors to our Site who do not sign up to use the Application.

This section describes how we collect, use, and share personal information relating to visitors to our Site who do not sign up to use the Application.

How We Use Personal Information

How We Use Personal Information

How We Use Personal Information

We use personal information for the following purposes:

  • Operating and administering the Services. This includes:

  • Providing, operating, and monitoring the Services;

  • Responding to inquiries, providing customer service, communicating with you, and addressing your questions and feedback; and

  • Understanding your needs and interests, and personalizing your experience and our communications.

  • To market our Services. Where permitted by applicable laws, we may use personal information for marketing and advertising purposes via HIPAA compliant software and through an encrypted hash, with no exchange of protected health information.

  • Development and improvement of the Services. We may use personal information for research and product development purposes, including to develop aggregated or de-identified statistics, to analyze and improve the Services, to identify usage trends, and to operate and expand our business activities.

  • Direct marketing. We may send you newsletters and email and text message marketing in accordance with your preferences, and we may tailor our communications with you to accommodate your interests and use of the Services. We may also contact you by telephone to provide you with information about our Services.

  • Compliance and protection. We may use your personal information to: protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); audit our internal processes; comply with applicable laws, lawful requests, and legal process; and prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

We use personal information for the following purposes:

  • Operating and administering the Services. This includes:

  • Providing, operating, and monitoring the Services;

  • Responding to inquiries, providing customer service, communicating with you, and addressing your questions and feedback; and

  • Understanding your needs and interests, and personalizing your experience and our communications.

  • To market our Services. Where permitted by applicable laws, we may use personal information for marketing and advertising purposes via HIPAA compliant software and through an encrypted hash, with no exchange of protected health information.

  • Development and improvement of the Services. We may use personal information for research and product development purposes, including to develop aggregated or de-identified statistics, to analyze and improve the Services, to identify usage trends, and to operate and expand our business activities.

  • Direct marketing. We may send you newsletters and email and text message marketing in accordance with your preferences, and we may tailor our communications with you to accommodate your interests and use of the Services. We may also contact you by telephone to provide you with information about our Services.

  • Compliance and protection. We may use your personal information to: protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); audit our internal processes; comply with applicable laws, lawful requests, and legal process; and prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

We use personal information for the following purposes:

  • Operating and administering the Services. This includes:

  • Providing, operating, and monitoring the Services;

  • Responding to inquiries, providing customer service, communicating with you, and addressing your questions and feedback; and

  • Understanding your needs and interests, and personalizing your experience and our communications.

  • To market our Services. Where permitted by applicable laws, we may use personal information for marketing and advertising purposes via HIPAA compliant software and through an encrypted hash, with no exchange of protected health information.

  • Development and improvement of the Services. We may use personal information for research and product development purposes, including to develop aggregated or de-identified statistics, to analyze and improve the Services, to identify usage trends, and to operate and expand our business activities.

  • Direct marketing. We may send you newsletters and email and text message marketing in accordance with your preferences, and we may tailor our communications with you to accommodate your interests and use of the Services. We may also contact you by telephone to provide you with information about our Services.

  • Compliance and protection. We may use your personal information to: protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); audit our internal processes; comply with applicable laws, lawful requests, and legal process; and prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

How We Share Your Personal Information

How We Share Your Personal Information

How We Share Your Personal Information

We may share personal information with the following parties:

  • Service providers. We may share personal information with companies and individuals that provide services on our behalf or help us operate the Services (such as text messaging platforms hosting, analytics, marketing, and other information technology services).

  • Professional advisors. We may share personal information with professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.

  • Authorities and others. We may share personal information with law enforcement, government authorities, and private parties, where we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

  • Business transferees. We may share personal information with acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving without limitation, a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, CS MH (including, in connection with a bankruptcy or similar proceedings) in accordance with applicable law.

We may share personal information with the following parties:

  • Service providers. We may share personal information with companies and individuals that provide services on our behalf or help us operate the Services (such as text messaging platforms hosting, analytics, marketing, and other information technology services).

  • Professional advisors. We may share personal information with professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.

  • Authorities and others. We may share personal information with law enforcement, government authorities, and private parties, where we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

  • Business transferees. We may share personal information with acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving without limitation, a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, CS MH (including, in connection with a bankruptcy or similar proceedings) in accordance with applicable law.

We may share personal information with the following parties:

  • Service providers. We may share personal information with companies and individuals that provide services on our behalf or help us operate the Services (such as text messaging platforms hosting, analytics, marketing, and other information technology services).

  • Professional advisors. We may share personal information with professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.

  • Authorities and others. We may share personal information with law enforcement, government authorities, and private parties, where we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

  • Business transferees. We may share personal information with acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving without limitation, a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, CS MH (including, in connection with a bankruptcy or similar proceedings) in accordance with applicable law.

Your Choices

Your Choices

Your Choices

Opt out of marketing communications. You may opt out of our marketing-related communications by following the opt out or unsubscribe instructions contained in the marketing communication we send you.

Online tracking opt out. There are a number of ways to opt out of having your online activity and device data collected on our Site, which we have summarized below:

  • Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

  • Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.

  • Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers. You can also opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Security

We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are fail-safe and we cannot guarantee the security of your personal information.

Children

Our Site is not intended for children under the age of 18. If we learn that we have collected personal information from children, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children, please contact us as provided in the “Contact Us” section below.

Changes to This Privacy Policy

We may modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy unless otherwise required by applicable law.

How to Contact Us

If you have questions regarding our Privacy Policy, please contact us at support@jointhesupportnetwork.com.

Opt out of marketing communications. You may opt out of our marketing-related communications by following the opt out or unsubscribe instructions contained in the marketing communication we send you.

Online tracking opt out. There are a number of ways to opt out of having your online activity and device data collected on our Site, which we have summarized below:

  • Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

  • Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.

  • Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers. You can also opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Security

We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are fail-safe and we cannot guarantee the security of your personal information.

Children

Our Site is not intended for children under the age of 18. If we learn that we have collected personal information from children, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children, please contact us as provided in the “Contact Us” section below.

Changes to This Privacy Policy

We may modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy unless otherwise required by applicable law.

How to Contact Us

If you have questions regarding our Privacy Policy, please contact us at support@jointhesupportnetwork.com.

Opt out of marketing communications. You may opt out of our marketing-related communications by following the opt out or unsubscribe instructions contained in the marketing communication we send you.

Online tracking opt out. There are a number of ways to opt out of having your online activity and device data collected on our Site, which we have summarized below:

  • Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

  • Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.

  • Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers. You can also opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Security

We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are fail-safe and we cannot guarantee the security of your personal information.

Children

Our Site is not intended for children under the age of 18. If we learn that we have collected personal information from children, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children, please contact us as provided in the “Contact Us” section below.

Changes to This Privacy Policy

We may modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy unless otherwise required by applicable law.

How to Contact Us

If you have questions regarding our Privacy Policy, please contact us at support@jointhesupportnetwork.com.

If you or someone you know is experiencing an emergency or crisis and needs immediate help, call 911 or go to the nearest emergency room. Additional crisis resources can be found here.

If you or someone you know is experiencing an emergency or crisis and needs immediate help, call 911 or go to the nearest emergency room. Additional crisis resources can be found here.

If you or someone you know is experiencing an emergency or crisis and needs immediate help, call 911 or go to the nearest emergency room. Additional crisis resources can be found here.